Golden Tulip Andorra Fenix | Web Oficial
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COVID Ready

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COVID READY

We work for your well-being
 
As your comfort, health and safety have always been at the heart of our priorities, at Daguisa Hotels we have implemented a COVID Free Plan, valid in all our hotels.
We are working in different internal commissions to adapt the hotels to the different health, safety and hygiene measures required due to the post-Covid19, both by the Government of Andorra and by the Louvre Hotels Group which, with more than 1,500 hotels in 54 countries, is the second hotel chain in the world and a partner of Daguisa Hotels in Andorra.
 
So that you can travel with complete confidence, Daguisa Hotels includes free medical insurance in all the reservations booked on its official website.
The main covers of this insurance are:
• Medical and sanitary assistance (including TeleConsultation or Medical Video Consultation).

• Transfer and repatriation of the insured person.

• Hotel convalescence expenses and refund of holidays not taken.
If you need to make use of this insurance, you should call +34 93 300 10 50 (assistance team available 24 hours a day, 365 days a year)
 
Welcome to your Hotel COVID Free in Andorra!
 
General actions in Daguisa Hotels:
• Appointment of a reference person in each establishment to ensure the implementation of protection measures, staff training and supervision of compliance with instructions.
• Continuous training of all staff in new procedures
• Reinforcement of the cleaning protocol with disinfectant for all common areas (including lift buttons every 2 hours, handles, seats, tables, switches, floors, etc.)
 
Before your arrival

• You can check in online in our app. Once you have made your reservation, you will be able to check in online and access your room directly in the confirmation.
• If possible, we will wait at least 24 hours for the use of the same room by another guest.
• We will provide one entrance and one exit door in each hotel (well differentiated).
• All keys / cards are disinfected for each use.
• All the clothes of our staff are disinfected, as well as the work spaces.

On your arrival

• Hydroalcoholic gel available in several areas of the Hotel.
• Each receptionist wears a mask, and has at his disposal hydroalcoholic gel and disinfectant wipes for his work space or welcomes him behind a Plexiglas plate or, failing that, he can be protected by a plastic visor.
• A line marked on the floor at reception ensures a social distance of 1,50 m.

During your stay

• Display of information and recommendations in the common areas and in your room.
• Marked circuit, when possible, of a traffic plan to respect safety distances.
• All the bedding in the room will be washed at 60º and individually.
• Delivery of KIT COVID Free to all our guests (mask, hydroalcoholic gel).
• Reduction of the number of sofas and chairs at the reception, making sure to keep a distance of 1.5m between the seats.
• Reinforcement of the cleaning protocol with disinfectant for all common areas (toilets, lifts, corridors, contact areas, etc) every 2 h - 4 h.
• We have reformulated and reinforced our restoration points. Guests will be able to choose the type of breakfast the day before: Healthy, Continental or Andorran, and if you wish to have breakfast in your room, or in the Hotel Restaurant.
The hygiene measures are reinforced in our kitchens, specifically:
o Obligatory use of mask.
o Bactericidal soap for hand washing is obligatory every 30 minutes.
o Strict disinfection measures.
o Respect for the social distance of 1,5 m.
• In the Hotel Restaurant the tables will be at least 2m apart and all staff will wear masks and hydroalcoholic gel throughout the service.

At the Check-OUT

• Possibility to make the Check-OUT and pay through our app to avoid going through reception and leaving directly from the Hotel.
• Provision of a box to deposit your key/card, to be disinfected before each new use.
• Sending of the invoice of the stay directly by e-mail.

Book here

Book now

BEST PRICE GUARANTEED

Number of Nights: X

Do you need help with your booking?
Call us : +34 873 499 883