The booking of nights at the hotel using this websites implies the user’s adherence to and acceptance of each and every general condition expressed herein.
By agreeing to the following clauses, you, the user, declare and accept:
The rates shown are retail prices with I.G.I. (General Indirect Tax, 4.5%) included.
The rate includes: The rate is the price per night, depending on the type of room and board plan selected, with the exception of hotels in which the inclusion of other services are specifically indicated. Half board includes breakfast and dinner, drinks not included.
The rate does not include: any service that is not specified or extras such as transfers, tips, telephone calls, laundry services, mini-bar services, parking, etc.
Check-in and check-out: As a general rule and unless expressly agreed otherwise with the establishment, rooms may be used from 3 p.m. on the day of check-in and must be vacated by 12 noon on the day of check-out.
Payment of the reservation: The amount of the reservation will not be charged to the credit card (payment must be made directly at the hotel) except with non-refundable rates or if otherwise indicated in the rate conditions indicated in the booking process. In case of no show, 100% of the total amount of the reservation will be charged.
Passports and Visas
All travellers (including children), without exception, must carry their corresponding personal and family documentation, whether it is their passport or ID document, according to current legislation. Travellers will be responsible for these when travelling and they will also be responsible for obtaining visas, passports, vaccination certificates, etc.
Minors under 18 years old must have written permission signed by their parents or guardians as this may be requested by any authority. If a visa is not granted by an authority due to reasons attributable to the user, or if the user is denied entry to the country due to lacking the required documentation, or if said documentation has expired, or if the user has not brought said documentation, the hotel is not liable for these acts: the user is responsible for any costs that may arise, with the terms and conditions established for no-shows being applicable in these circumstances.